How Orders Work
Add titles to your bag and click Order via WhatsApp or Order via Email. We'll confirm availability, share the total with shipping, and send payment details (UPI, bank transfer, or international options). Dispatch begins once payment is received.
Within India
- Carrier — India Post Speed Post or private courier, by book weight
- Transit — Usually 5 – 10 business days; remote locations may take longer
- Tracking — Shared over WhatsApp or email once dispatched
- Rate — Calculated on total package weight; typically ₹60 – ₹250 depending on book count
International Orders
Many of our titles are regularly sent to devotees abroad. Because international rates vary widely by weight and destination, please message us with your complete list of titles and full address. We will send a shipping quote within 24 – 48 hours.
Packing
All books are packed in corrugated bubble sleeves inside rigid outer cartons. Multi-volume sets are shrink-wrapped together to prevent shifting during transit. Care is taken that no dust jacket, corner, or spine is damaged in shipment.
Damaged or Missing Items
If your package arrives damaged, please photograph the parcel and contents before fully unpacking and send the pictures to us within 48 hours of delivery. We will replace the damaged title or refund its value. Claims beyond this window cannot always be honoured due to courier policies.
Returns & Refunds
Books are non-returnable as a general policy — they are sacred scripture, and each copy is an offering. However, if you received the wrong title or a manufacturing defect (printing error, binding failure), we will replace it free of charge upon verification.
Bulk & Temple Orders
Temples, distributors, and festival committees receive preferential pricing and dedicated support. Please write to us with the list and your location and we will arrange the most economical dispatch.